Yes, the website uses security software that creates an encrypted connection between your web browser and ElectricalSuperStore.co.za. The security software encrypts all data passed and ensures that all sensitive information from email addresses to banking details are safe.

ElectricalSuperStore.co.za partnered with PayFast. Payfast payments are safe and secure because:

PayFast is a PCI DSS Level 1 Service Provider (the highest level).

PayFast is developed with the same demands on security and performance as websites used for banking services and share trading. Your details and all money transactions are secured using Secure Socket Layer (SSL) technology with high-security 256-bit encryption.

Your sensitive financial information (like credit/debit card details) will never be sent to ElectricalSuperStore.co.za! So you can send money without sending your financial information!

Payfast makes use of 3D Secure to further enhance the security of credit card transactions.

No, you can browse the entire website, add products to the shopping cart and view all product information without being signed in.

There are three ways to create an account:

1 - Browse the website and add all products to the shopping cart. When you are done shopping, click on the "Go to Checkout" button from the product sheet. Read the content of the "Checkout" page, add your email address, and click "Checkout"!

2 - Browse the website and add all products to the shopping cart. When you are done shopping, click on the shopping cart icon. Read the content of the "Checkout" page, add your email address, and click "Checkout"!

3 - Click on the "Sign In/Out" Button. Read the content of the "Account" page, add your email address and click "Get Sign-In Link"! You will receive an email you can use to access your account.

Sign In - Click on the "Sign In/Out" button. Read the content of the "Account" page, add your email address and click "Get Sign-In Link"! You will receive an email you can use to access your account.

Sign Out - Click on the "Sign In/Out" button. Read the content of the "Account" page, and click on "Sign Out"!

Signing in with a sign-in link is a more secure way to sign in than using a username and password. The sign-in link is sent to the email address, only the owner of the email address can log in to the account.

You don’t need to remember usernames and passwords.

You will receive notifications via email every step of the way.

Click on the "Sign In/Out" Button. Read the content of the "Account" page. You can track current, and past orders on the Account page.

Click on the "Sign In/Out" Button. Read the content of the "Account" page. You can track current, and past orders on the Account page.

In the unfortunate event that a product is out-of-stock, we will notify you as quickly as possible. We will provide information as to:

when stock will be available again

what other alternatives are available

provide you with a refund

We strive always to have stock available. This may not always be possible due to market conditions, shortage of materials, products being discontinued, availability of stock from suppliers, etc.

All warranties are held with the manufacturer of the goods and not ElectricalSuperStore.co.za unless specified. Please note that we will do all in our power and assist any customer should they have a valid claim.